TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS
NAICS 561422
Total Obligations
$9.10B
Total Awards
100
States
17
Last Updated
Apr 16, 2026
Yearly Spending Trend
$8.91B24
$94.0M25
$92.2M26
Top 50 Awards in TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS
Largest individual obligations in NAICS 561422.
| Award | Recipient | Awarding Agency | Program | Place | FY | Obligation |
|---|---|---|---|---|---|---|
CONT_AWD_HHSM500201300103C_7530_-NONE-_-NONE- CONTACT CENTER OPERATIONS (CCO) | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Health and Human Services Centers for Medicare and Medicaid Services | — | ARLINGTON, VA-08 | 2024 | $5,536,080,055 |
CONT_AWD_75FCMC22C0038_7530_-NONE-_-NONE- CONTACT CENTER OPERATIONS | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Health and Human Services Centers for Medicare and Medicaid Services | — | MCLEAN, VA-11 | 2024 | $1,896,540,633 |
CONT_AWD_47QFSA21F0040_4732_GS35F685GA_4732 MIGRATED ID04210042 CDC INFO SURGE SUPPORT AND NATIONAL COVID 19 VACCINATION ASSISTANCE HOTLINE | MAXIMUS FEDERAL SERVICES, INC. Virginia | General Services Administration Federal Acquisition Service | — | ATLANTA, GA-05 | 2024 | $354,565,648 |
CONT_AWD_GS03Q17DSC0003_4732_-NONE-_-NONE- CUSTOMER CONTACT CENTER (CCC) - MOD 64 (CORRECTING FUNDING AND CEILING AMOUNTS IN FPDS) | INSPIRITEC INC Pennsylvania | General Services Administration Federal Acquisition Service | — | SEASIDE, CA-19 | 2024 | $231,087,817 |
CONT_AWD_75FCMC22C0025_7530_-NONE-_-NONE- THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A UNILATERAL TRANSFER MODIFICATION. | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Health and Human Services Centers for Medicare and Medicaid Services | — | MCLEAN, VA-11 | 2024 | $176,432,657 |
CONT_AWD_2032H524F00296_2050_2032H523A00002_2050 BUILD, TEST, DELIVER AND MAINTAIN INTEGRATED INFORMATION SYSTEMS THAT SUPPORT MODERNIZED SYSTEMS FOR INTERNAL OPERATIONS AND ACCOUNTING SYSTEMS | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of the Treasury Internal Revenue Service | — | BALTIMORE, MD-07 | 2024 | $84,590,236 |
CONT_AWD_36C10X19C0032_3600_-NONE-_-NONE- MODIFICATION P00019 TO INCREASE LABOR HOURS FOR SUPERVISORS AND AGENTS | BOWEN CONSULTING GROUP, INC., THE Virginia | Department of Veterans Affairs Department of Veterans Affairs | — | SHEPHERDSTOWN, WV-02 | 2024 | $70,124,878 |
CONT_AWD_70FBTX25F00000026_7022_70FBTX21A00000003_7022 THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION FOR THE OUTSOURCED CONTACT CENTER FOR CUSTOMER SERVICE AGENTS. | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Homeland Security Federal Emergency Management Agency | — | MCLEAN, VA-11 | 2026 | $67,278,447 |
CONT_AWD_75D30122F14285_7523_GS35F685GA_4732 CDC INFO | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Health and Human Services Centers for Disease Control and Prevention | — | FALLS CHURCH, VA-08 | 2024 | $63,949,964 |
CONT_AWD_70FBTX24F00000022_7022_70FBTX21A00000003_7022 THE PURPOSE OF THIS REQUIREMENT IS TO ESTABLISH A CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF FEMAS DECLARED DISASTER RESPONSE THROUGHOUT THE UNI… | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Homeland Security Federal Emergency Management Agency | — | MCLEAN, VA-11 | 2024 | $59,533,584 |
CONT_AWD_36C10X25C0002_3600_-NONE-_-NONE- MODIFICATION P00002 TO INCORPORATE FAR 52.217-9, ADD TWO 6-MONTH OPTION PERIODS, AND EXERCISE OPTION PERIOD I. | BOWEN CONSULTING GROUP, INC., THE Virginia | Department of Veterans Affairs Department of Veterans Affairs | — | CHANTILLY, VA-11 | 2025 | $41,391,659 |
CONT_AWD_75N91020C00005_7529_-NONE-_-NONE- THE CONTRACTOR SHALL OPERATE THE NATIONAL CANCER INSTITUTE'S CONTACT CENTER TO HANDLE INQUIRIES ON BEHALF OF NCI. THE CONTRACTOR SHALL PROVIDE SCIENTIFICALLY BASED, UNBIASED INFOR… | FRED HUTCHINSON CANCER CENTER Washington | Department of Health and Human Services National Institutes of Health | — | SEATTLE, WA-07 | 2024 | $36,724,235 |
CONT_AWD_W9124D22C0002_9700_-NONE-_-NONE- SERVICE HR PHONE CENTER SUPPORT | INSPIRITEC INC Pennsylvania | Department of Defense Department of the Army | — | FORT KNOX, KY-02 | 2024 | $35,882,497 |
CONT_AWD_W81XWH16C0144_9700_-NONE-_-NONE- CALL CENTER SUPPORT - OP3 | MAGELLAN HEALTHCARE INC Missouri | Department of Defense Defense Health Agency | — | MARYLAND HEIGHTS, MO-01 | 2024 | $31,631,058 |
CONT_AWD_70T01023F5600N001_7013_47QTCA22D004F_4732 THE PURPOSE OF THIS P00008 MODIFICATION IS TO INCORPORATE DISCOUNTED PRICING FOR OPTION PERIODS 2, 3 AND 4 AND FUND THE REMAINDER OF OPTION PERIOD 2 (04/15/2025-04/14/2026) FROM $… | KECH INC Kentucky | Department of Homeland Security Transportation Security Administration | — | WILLIAMSBURG, KY-05 | 2024 | $26,721,184 |
CONT_AWD_70FBTX24F00000028_7022_70FBTX21A00000003_7022 DE-OBLIGATION OF EXCESS FUNDS | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Homeland Security Federal Emergency Management Agency | — | MCLEAN, VA-11 | 2024 | $24,801,307 |
CONT_AWD_W81XWH21C0077_9700_-NONE-_-NONE- CALL CENTER SUPPORT SERVICES FOR MILITARY RETIRING FROM THE SERVICE. THE CONTRACTOR PROVIDES A LIST OF RESOURCES BASED ON THE MILITARY SERVICE MEMBER'S RETIREMENT NEEDS. | LEIDOS, INC. Virginia | Department of Defense Defense Health Agency | — | SILVER SPRING, MD-08 | 2024 | $24,332,014 |
CONT_AWD_W81XWH11C0542_9700_-NONE-_-NONE- OPT4 TIER I, TIER II & FOLLOW-UP SPT SVC | MAGELLAN HEALTHCARE INC Maryland | Department of Defense Defense Health Agency | — | AVON, CT-05 | 2024 | $20,717,382 |
CONT_AWD_2032H525F00106_2050_GS35F685GA_4732 IT SECURITY IMPLEMENTATION (ITSI) BRIDGE MODIFICATION TO ADD INCREMENTAL FUNDING. | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of the Treasury Internal Revenue Service | — | LANHAM, MD-04 | 2025 | $20,617,892 |
CONT_AWD_HSTS0117CCRL007_7013_-NONE-_-NONE- CLOSEOUT | K4 SOLUTIONS, INC Virginia | Department of Homeland Security Transportation Security Administration | — | VIENNA, VA-11 | 2024 | $19,326,145 |
CONT_AWD_2032H524F00423_2050_2032H523A00002_2050 EDOS EDP TASK ORDER -- ENTERPRISE DEVELOPMENT OPERATIONS SERVICES (EDOS) ENTERPRISE DATA PLATFORM (EDP) | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of the Treasury Internal Revenue Service | — | BALTIMORE, MD-07 | 2024 | $16,179,281 |
CONT_AWD_75R60221F80025_7526_47QTCA21D001A_4732 PRB184 C 3627 - PROVIDER SUPPORT SERVICE CENTER (PSSC) | PEARL INTERACTIVE NETWORK LLC Georgia | Department of Health and Human Services Health Resources and Services Administration | — | ROCKVILLE, MD-08 | 2024 | $15,231,656 |
CONT_AWD_W9124D20C0016_9700_-NONE-_-NONE- OPERATION OF VIRTUAL RECRUITING CENTER | NORTH SOUTH CONSULTING GROUP LLC Kentucky | Department of Defense Department of the Army | — | FORT KNOX, KY-02 | 2024 | $14,746,899 |
CONT_AWD_N0018922FZ092_9700_N0018920DZ003_9700 MYNAVY CAREER CENTER LABOR SUPPORT | STRATEGIC DATA SYSTEMS, INC. Texas | Department of Defense Department of the Navy | — | MILLINGTON, TN-09 | 2024 | $14,324,779 |
CONT_AWD_75FCMC22C0026_7530_-NONE-_-NONE- SOURCEAMERICA CONTACT CENTER | PECKHAM VOCATIONAL INDUSTRIES, INC. Michigan | Department of Health and Human Services Centers for Medicare and Medicaid Services | — | LONDON, KY-05 | 2024 | $13,432,626 |
CONT_AWD_2032H523F00444_2050_GS35F685GA_4732 P00007 CLOSEOUT CONTRACT LABOR TO PROVIDE A SOLUTION TO IMPLEMENT DIGITAL NOTICES CAPABILITIES FROM IRS TO TAXPAYERS | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of the Treasury Internal Revenue Service | — | BALTIMORE, MD-07 | 2024 | $12,890,578 |
CONT_AWD_N0018920FZ115_9700_N0018920DZ003_9700 MNCC MILLINGTON LABOR | STRATEGIC DATA SYSTEMS, INC. Texas | Department of Defense Department of the Navy | — | MILLINGTON, TN-09 | 2024 | $12,569,031 |
CONT_AWD_70FBTX25F00000007_7022_GS35F685GA_4732 THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE EXCESS FUNDS & FINAL CLOSEOUT FEMAS BPA OUTSOURCED CONTACT CENTER OC3. | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Homeland Security Federal Emergency Management Agency | — | FALLS CHURCH, VA-08 | 2026 | $11,747,090 |
CONT_AWD_70T01019C9NCRL024_7013_-NONE-_-NONE- CLOSEOUT | K4 SOLUTIONS, INC Virginia | Department of Homeland Security Transportation Security Administration | — | VIENNA, VA-11 | 2024 | $11,618,650 |
CONT_AWD_75D30122F13256_7523_GS35F685GA_4732 VACCINE DISTRIBUTION AND ADMINISTRATION TRACKING HELP DESK 2.0 | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Health and Human Services Centers for Disease Control and Prevention | — | FALLS CHURCH, VA-08 | 2024 | $11,386,525 |
CONT_AWD_FA830725FB089_9700_GS35F685GA_4732 JOINT CYBER COMMAND AND CONTROL ENTERPRISE SERVICE CENTER | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Defense Department of the Air Force | — | MCLEAN, VA-11 | 2025 | $8,957,454 |
CONT_AWD_75N91025C00008_7529_-NONE-_-NONE- THE NATIONAL CANCER INSTITUTE'S (NCI) CANCER INFORMATION SERVICE (CIS) IS AN EXISTING AND ESTABLISHED CRITICAL COMPONENT OF HEALTHCARE DELIVERY, PARTICULARLY IN FACILITATING PUBLI… | FRED HUTCHINSON CANCER CENTER Washington | Department of Health and Human Services National Institutes of Health | — | SEATTLE, WA-07 | 2025 | $8,675,788 |
CONT_AWD_N0018925FZ083_9700_N0018920DZ003_9700 MYNAVY CAREER CENTER LABOR SUPPORT | STRATEGIC DATA SYSTEMS, INC. Texas | Department of Defense Department of the Navy | — | MILLINGTON, TN-09 | 2025 | $8,419,000 |
CONT_AWD_N0018921FZ226_9700_N0018920DZ003_9700 MYNAVY CAREER CENTER LABOR SUPPORT | STRATEGIC DATA SYSTEMS, INC. Texas | Department of Defense Department of the Navy | — | MILLINGTON, TN-09 | 2024 | $7,804,994 |
CONT_AWD_86614820C00003_8600_-NONE-_-NONE- OPTION TO EXTEND SERVICES (3-MONTH) - REAC TECHNICAL ASSISTANCE CALL CENTER | ICUBE-IT JV Virginia | Department of Housing and Urban Development Department of Housing and Urban Development | — | RESTON, VA-11 | 2024 | $7,678,631 |
CONT_AWD_68HERH19C0007_6800_-NONE-_-NONE- NATIONAL LEAD INFORMATION CENTER (NLIC) AND TSCA ASSISTANCE INFORMATION SERVICE (TAIS) HOTLINE | GOODWILL VISION ENTERPRISES, INC. New York | Environmental Protection Agency Environmental Protection Agency | — | WASHINGTON, DC-98 | 2024 | $7,525,578 |
CONT_AWD_70FBTX23F00000027_7022_70FBTX21A00000003_7022 MODIFICATION P00003 EXERCISED OPTION PERIOD 2, OCTOBER 20 - NOVEMBER 18, 2023 AND ADDS FUNDS. | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Homeland Security Federal Emergency Management Agency | — | WASHINGTON, DC-98 | 2024 | $6,776,915 |
CONT_AWD_N0018924FZ100_9700_N0018920DZ003_9700 LABOR - MYNAVY CAREER CENTER SUPPORT | STRATEGIC DATA SYSTEMS, INC. Texas | Department of Defense Department of the Navy | — | MILLINGTON, TN-09 | 2024 | $6,637,750 |
CONT_AWD_1333BJ20C00150001_1344_-NONE-_-NONE- INVENTORS ASSISTANCE CENTER SUPPORT SERVICES | TUKNIK GOVERNMENT SERVICES LLC Alaska | Department of Commerce U.S. Patent and Trademark Office | — | ALEXANDRIA, VA-08 | 2024 | $6,615,460 |
CONT_AWD_N0018922C0002_9700_-NONE-_-NONE- HUMAN RESOURCES BENEFITS CONTACT CENTER | LBO TECHNOLOGY LLC Virginia | Department of Defense Department of the Navy | — | ROQUE BLUFFS, ME-02 | 2024 | $5,748,564 |
CONT_AWD_75D30120F07032_7523_GS35F685GA_4732 VACCINE MANAGEMENT CONTACT CENTER | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Health and Human Services Centers for Disease Control and Prevention | — | FALLS CHURCH, VA-08 | 2024 | $5,544,497 |
CONT_AWD_15F06726F0000006_1549_47QTCA22D004F_4732 CALL CENTER SERVICES | KECH INC Kentucky | Department of Justice Federal Bureau of Investigation | — | CLARKSBURG, WV-02 | 2026 | $5,321,809 |
CONT_AWD_47QFSA24F0016_4732_47QTCA22D004F_4732 FBI NICS CALL CENTER | KECH INC Kentucky | General Services Administration Federal Acquisition Service | — | CLARKSBURG, WV-02 | 2024 | $5,097,548 |
CONT_AWD_36C10X23C0028_3600_-NONE-_-NONE- MODIFICATION P00005 TO EXTEND THE PERIOD OF PERFORMANCE TO 12/31/2024. | TMAX GOVERNMENT SOLUTIONS LLC District of Columbia | Department of Veterans Affairs Department of Veterans Affairs | — | WASHINGTON, DC-98 | 2024 | $4,949,281 |
CONT_AWD_DU100R17C11_8600_-NONE-_-NONE- SFIOD CALL CENTER SERVICES | M&M IT SOLUTIONS, LLC Maryland | Department of Housing and Urban Development Department of Housing and Urban Development | — | BELTSVILLE, MD-04 | 2024 | $4,740,557 |
CONT_AWD_89303024FET000016_8900_89303024AET000003_8900 INCREMENTAL FUNDING ADDED | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Energy Department of Energy | — | WASHINGTON, DC-98 | 2024 | $4,474,622 |
CONT_AWD_N0018921FZ229_9700_N0018920DZ003_9700 MYNAVY CAREER CENTER LABOR SUPPORT | STRATEGIC DATA SYSTEMS, INC. Texas | Department of Defense Department of the Navy | — | NORFOLK, VA-03 | 2024 | $3,910,970 |
CONT_AWD_75D30125F00212_7523_GS35F685GA_4732 PROJECT TITLE: CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) NATIONAL CENTER FOR IMMUNIZATION AND RESPIRATORY DISEASES (NCIRD) VACCINE ORDER MANAGEMENT CONTACT CENTER OPERATION… | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Health and Human Services Centers for Disease Control and Prevention | — | MCLEAN, VA-11 | 2025 | $3,288,833 |
CONT_AWD_75FCMC20C0015_7530_-NONE-_-NONE- CMS ACQUISITION LIFECYCLE MODERNIZATION (CALM) HELP/SERVICE DESK SUPPORT. | SKYWARD IT SOLUTIONS, LLC Maryland | Department of Health and Human Services Centers for Medicare and Medicaid Services | — | POTOMAC, MD-08 | 2024 | $3,166,794 |
CONT_AWD_89303025FET000020_8900_89303024AET000003_8900 PURPOSE OF MODIFICATION IS TO ADD INCREMENTAL FUNDS. | MAXIMUS FEDERAL SERVICES, INC. Virginia | Department of Energy Department of Energy | — | WASHINGTON, DC-98 | 2026 | $2,450,000 |
Top 50 awards shown, ranked by obligated amount. Dates reflect performance period; last-modified dates match USAspending.gov. Complete listings include all transaction history going back to FY2024.
Top Funding Agencies
View All→12345678910
Department of Health and Human Services$7.77B
General Services Administration$592.2M
Department of Homeland Security$227.9M
Department of Defense$195.8M
Department of the Treasury$134.3M
Department of Veterans Affairs$117.2M
Department of Housing and Urban Development$17.9M
Department of Energy$10.0M
Environmental Protection Agency$10.0M
Department of Commerce$7.5M
Top Recipients
View All→Spending by State
| State | Funding | Awards |
|---|---|---|
| Virginia | $7.96B | 21 |
| Georgia | $354.6M | 1 |
| California | $231.1M | 2 |
| Maryland | $184.7M | 12 |
| Kentucky | $93.1M | 6 |
| West Virginia | $80.5M | 3 |
| Tennessee | $49.8M | 5 |
| Washington | $45.4M | 3 |
| District of Columbia | $34.9M | 14 |
| Missouri | $31.6M | 1 |
| Connecticut | $20.7M | 1 |
| Maine | $5.7M | 1 |
| Ohio | $4.1M | 2 |
| Alaska | $894K | 1 |
| Indiana | $687K | 1 |
| New Mexico | $610K | 2 |
| New York | $36K | 1 |
Source: USAspending.gov · All Industries